Job Title: Visitor Experience Manager
Location: Sligo, Ireland
Employment Type: Full-Time
Start Date: October 2025
Reports To: Brewery Owner / General Manager
About Us
Lough Gill Brewery is an independent, family-owned craft brewery based in Sligo. With deep roots in our local community and a passion for brewing bold, characterful beers, we're currently expanding into an exciting new visitor experience and taproom. As we prepare to open our doors, we’re looking for a visitor experience Manager who shares our passion for great beer, warm hospitality, and local storytelling.
Job Purpose
The Manager will play a key role in shaping first impressions and ensuring every visitor to our brewery leaves with a memorable experience. This is a hands-on leadership role for someone who thrives in hospitality and has a genuine enthusiasm for great beer. You’ll manage the day-to-day operations of our taproom and visitor centre, lead a team of staff, and work closely with our marketing, sales, and brewing teams.
Key Responsibilities
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Manage the daily operations of the Lough Gill Visitor Experience & taproom
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Schedule, train, and lead taproom staff to deliver excellent customer service
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Maintain stock levels and cleanliness across bar, retail, and merchandise areas
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Oversee opening/closing procedures, cash handling, and POS systems
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Ensure beer quality on tap (correct temperature, pouring quality, freshness)
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Host and support brewery events & private functions
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Collaborate with the sales and marketing team to promote taproom activities
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Manage relationships with food vendors and entertainment partners
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Monitor guest feedback and lead continuous improvements
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Act as a Lough Gill brand ambassador sharing our story with pride
What We’re Looking For
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2+ years in a bar, restaurant, or hospitality management role
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Solid knowledge of artisanal beer, brewing methods, and current trends
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Strong leadership, communication, and organisational skills
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Positive attitude with a hands-on, solutions-focused mindset
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Experience running events and/or customer-facing promotions
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Competency in POS systems and basic reporting software
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Ability to lift 35–50 lbs and handle kegs with a trolley
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Must be available evenings and weekends
Why Join Lough Gill Brewery?
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Be part of a growing, community-driven regional brewery in the heart of Sligo
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Help shape a brand-new taproom and visitor experience from the ground up
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Opportunity to develop your role and grow with the business
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Supportive team environment with a passion for quality and storytelling
To Apply
Send your CV and a short note on why you’d be a great fit to james@loughgillbrewery.com
Start date: October 2025